Australians are enjoying greater choice over their medical treatment options with Ramsay Connect providing hospital services in the comfort of the patient’s own home.
Ramsay Connect Chief Executive Officer Ian Galvin said the service launched in March 2020 and provides a truly integrated healthcare experience, allowing people to access hospital care and rehabilitation services at home, where they feel most at ease.
“While patients are very grateful to be receiving high quality care at Ramsay hospitals, we know many are keen to return home as soon as possible,” Mr Galvin said.
“With these Ramsay Connect services in place, we are able to continue providing the high-quality healthcare services our patients expect, but in the comfort of their own home.”
Under the Ramsay Connect program, care coordinators provide the important link between the patient, doctors and Ramsay hospitals. They oversee the implementation of each patient’s individualised care plan, so the team can deliver the highest quality care as part of the transition from hospital to the home.
Patients can receive treatments such as physiotherapy, nursing, occupational therapy and personal care. Care coordinators can even help facilitate other services such as domestic cleaning or meal delivery during the patient’s recovery and rehabilitation.
Mr Galvin said Ramsay Connect has been embraced by patients and their doctors for people requiring rehabilitation, as well as those recovering from infection or needing assistance with the management of various chronic diseases in the comfort and safety of their own homes.
“Looking to the future, it is very important that we are able to offer patients a range of options for how they receive their care,” Mr Galvin said.
Ramsay Connect is a joint venture between Ramsay Health Plus and Remedy Healthcare.